In an interview with, Lakmini Wijesundera, Director, and CEO of BoardPAC, we explore the journey of BoardPAC through the years, the value addition that BoardPAC brings to clients and its position as a leading Board Meeting Automation solution in the Asian market space.
[Lakimini is the female founder who is recognized as the Most Outstanding Female Entrepreneur and the winner of the prestigious award by Ernst & Young under the category of ‘Entrepreneurial Women in Asia Pacific Region’.]
On challenges in the collaboration solutions market today
One of the primary challenges that exist in the collaboration space today is the existence of numerous collaboration tools, none of which provide ease of usability required to address the needs of the top-level decision makers (including Board Directors and the C-level executives). With BoardPAC, we have endeavored to deliver a unique experience for users, especially catering directly to the needs of the such decision makers, allowing board members to adopt the solution and digitization process with ease. BoardPAC allows member to access, manage and respond to board meetings from their iPad and other secure mobile devices directly from anywhere. The aim was to design a solution that was simple, secure and sustainable.
Two key elements which are of the highest priority for us is, firstly the security and confidentiality of all content related to the Board and Executive meetings. Secondly, the unparalleled experience provided to the Board and Executive members to make the transition from paper to digitization to be smooth and natural.
BoardPAC’s impressive clientele
BoardPAC’s portfolio covers leading companies in both private and public sector in the countries of our presence. The clientele span across stock exchanges, Banks, insurance companies, diversified conglomerates, government ministries, and semi-government companies among others as a sector agnostic product that is suitable for all large corporations which conduct formal meetings, such as board meetings or executive committee meetings.
Catering to C level executives and board members, BoardPAC is used by companies across different industry verticals from finance, manufacturing, healthcare, education to diversified sectors
Unique features of BoardPAC
BoardPAC enables efficient and secure access to a company's corporate board papers. Confidentiality is maintained by corporations using the favored on-premise hosting model which is offered in addition to the SAAS cloud hosted model of BoardPAC. This is a unique feature that is compelling to large corporations comfortable maintaining the Board Management environment in their private data centers. Encryption is carried out end-to-end both at transit and rest. Continuous and regular certification and testing is carried out for vulnerability and application testing of the platform. BoardPAC is ISO 27001 certified and maintains the highest data management protection.
BoardPAC’ s mobile application features include a meeting dashboard, displays the meeting agenda and participant list, and allows sharing of documents with ease. Through this application, members can approve or reject papers directly from their iPad immediately or archive for an action later. The BoardPAC solution also allows collaboration, quicker decision making and helps members provide easy feedback on meeting related documents which can be viewed real-time by other members.
With BoardPAC businesses can securely distribute papers and circulars, while users can easily view versions, make voice and text annotations to create a smooth meeting within the multi-user environment. An added advantage is that the solution promotes a ‘green IT environment’ by reducing paper usage.
We also understand that users can have difficulties anytime. As such our customer service team is available round the clock to provide any assistance required by our clients.
On BoardPAC’s journey since its establishment and the road ahead
BoardPAC was designed to be a specialized Enterprise Collaboration (EC) and Enterprise Document Management (EDM) platform catering specifically to the top end of large corporates targeted at mature audiences of fifty years and above. The intuitiveness of the application and simplicity of the experience is what drives adoption. The product has matured and has been inbuilt with sophistication over the years reaching a leading market share for Board Meeting Automation in the Asia Pacific region.
Through the years, BoardPAC’s product has received recognition for excellence in the industry. BoardPAC was awarded by Microsoft as the Best ISV solutions partner in 2015, received the Green IT-Globe award by NBQSA in 2012, and the National Chamber of Exporters recognized BaordPAC as ICT Sector’s most outstanding exporter in 2017. These awards have given us the impetus required to constantly upgrade and improve our product to achieve greatness.
The success of BoardPAC today is proven by its acceptance by our clients in over 20 countries. It is a great achievement for such a relatively short lifespan of 10 years in the market. Having started our journey in one country in Asia, we continued to expand and market our products first in the Asia Pacific region, slowly expanding our reach to Africa, Australia and finally to the advanced Western economies. The great demand and success in each market of entry has today resulted in BoardPAC having offices in Malaysia, Singapore, Hong Kong, Indonesia, India, Australia, South Africa and the United States.
The future path of BoardPAC is exciting. We see BoardPAC expanding its global presence rapidly having already made successful inroads into European and American markets. Working closely with companies in different verticals, we will continue to create a fast track and accessible solutions for enterprises and deliver a product which is continuously enhanced and incorporated with the latest technological and solutions innovations. Keeping in mind the ever-growing need for enhanced security of software products, we will continue to incorporate the latest tools and technology to safeguard clients’ information when using BoardPAC. We will also have plan to leverage AI and virtual reality over the next few years to create for businesses the most updated and innovative board meeting collaboration solution.
The BoardPAC solution has thus far been a product that “sells itself”, credited to its user-friendly and simple design and features. This is an aspect that we will continue to focus on without change.