A major trend of collaboration going forward is customers being able to capitalize on working from home initiatives. With video conferencing, chats and screen sharing amongst others becoming more advanced, it is much easier to communicate at a workplace. There has also been an increase in the uptake of social platforms to help increase employee morale and improve productivity. 2017 saw a number of virtual assistants and chatbots that have been implemented in workflows to help automate repetitive tasks, 2018 will capitalize on this trend to foster better collaboration and intelligent communication. Artificial Intelligence is being implemented in everything we use, and the collaboration space isn’t far behind.
The number of companies implementing BYOD policies has also greatly helped collaboration efforts. We will see more providers beginning to offer better security measures for BYO devices without having complete control over the devices that we have gotten used to in the past. The biggest boost to collaboration space, however, has been the cloud and cloud-based collaboration tools for teams to use—having made collaboration easier than ever. Not all the tools, however, are fully secured and as a result, we will begin to see tools that employ end-to-end security and meet standardization requirements. This will also see a shift in the greater adoption of hybrid cloud collaboration solutions.
This edition of CIO Applications brings you the "Top 25 Collaboration Technology Companies - 2018." This list gives you some of the most prominent organizations in the industry that have excelled in their services and product portfolio in the collaboration technology. This list is aimed at bridging the gap between businesses and solution providers that are transforming business processes through their insights and technological prowess.